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POLICIES
A Better Shopping Experience
At Portuguese Traditional Food, our aim is to make shopping with us as enjoyable as possible. That’s why we work hard to make sure our store policies are fair, clear and transparent. You can find a full outline of our policies below. If you can’t find the information you’re looking for, please don’t hesitate to get in touch. We look forward to seeing you at Portuguese Traditional Food.
SHIPPING POLICY
How it Works
When product is delivered, it must be checked in front of the driver to see that there is nothing missing or damaged, because customer satisfaction is our number one priority! If something is missing, you must show that you have bought that specific item. If proof is shown or there is a damaged item, we will replace or issue a refund for you as soon as possible.
RETURNS AND REFUNDS
Our Policy Info
We will only accept returns or refunds if there is an item missing or damaged if it's been shown in front of the driver. Once the driver leaves the premises, we will no longer accept any returns or refunds.